Resume – Todd M. Paterek
Todd M. Paterek
E-mail: todd@paterek.net
Professional Summary
Information Technology Manager with 15 years of successful experience building, supporting and improving multisite networks, telecommunications, and office systems. Results-orientated project manager that aligns technology to strategic objectives. Using concepts in the ITIL and Poka Yoke models I have consistently improved processes & implemented targeted technology that increased user productivity while keeping costs down.
Technical Expertise
- IT Infrastructure Planning & Development
- Network Security Best Practices
- Virtualization: Xen, Windows, VMWare
- Microsoft, Linux & Mac Server & Desktop OS
- TCP/IP/LAN/WAN/VPN/DHCP/DNS
- Multi-site Configuration/Administration
- Microsoft IIS, ISA, and WSUS
- Microsoft SQL & Exchange Server
- Risk/Disaster Avoidance & Recovery
- Windows Mobile / Blackberry / iPhone
- Microsoft Active Directory
- VoIP/PBX Phone Systems and Wiring
Management Expertise
- Team Builder & Effective Leader
- Information Technology Infrastructure Library
- Risk/Disaster Analysis & Avoidance
- Strategic Planning of critical systems
- Flexible to Work in Any Industry
- Continual Improvement & Change Management
- Budgeting, ROI & TOC
- Network Security Best Practices
- Innovative, Analytical, & Problem Solving
- Creates Technology Vision
Professional Experience
Cello-Pack Corporation, Cheektowaga, New York 2007 – 2010
Information Technology Manager
Oversaw over 150 computers & 8 Microsoft Servers over two sites achieving 99% uptime in a fast-paced manufacturing environment. Troubleshot operational issues to ensure logistics, customer service and accounting records were accurate. Managed numerous small projects and up to five large projects, ensuring the needs of the users were met 100%
- Negotiated with existing and new vendors to save over $25,000/year on office equipment & services.
- Maintained a Windows 2003 server environment which included; Citrix Xen Server, Active Directory, Exchange 2007 (Active Sync), Blackberry server, FTP, Symantec Endpoint Protection, Remote Access, SQL 2005, Sonicwall Firewall & VPN, Cisco routers & Wireless Access Points, & Ironport spam filter.
- Standardized technology to ensure production is minimally affected in the event of a workstation issue.
- Managed outsourced programmers to augment existing systems; streamlining processes increasing users’ productivity and minimizing errors.
- Provided quick & professional help desk services encompassing; laptop/desktop, printer, wireless warehouse barcode scanners & Zebra label printers.
- Implemented and maintained an extensive database of ongoing projects, help desk tickets with reporting and issue tracking.
- Maintained several Domain Names, DNS / MX Records & SSL Certificates.
- Implemented Attendance Enterprise for efficient employee time tracking & HR reporting.
- Provided setup and support for 20 iPhone, Blackberry, and Windows Mobile devices, increasing key personnel’s connection to the office and response time to critical issues.
PremCom Corporation, Buffalo, New York 2/2006 – 10/2006
Manager of Network Services / Project Manager
Lead consultant on every project, handling customer needs from pre-sales meetings and goal assessment through project workflow to post implementation, documentation and support. Set and monitored project and department goals, scheduling 7 development for 7 engineers, budgets, ROI and Risk Analysis.
- Aligned network services to business objectives achieving superior client support and satisfaction.
- Gathered clients’ needs, existing processes and objectives to deliver targeted products and services.
- Managed a 20 server Windows Active Directory network including DNS, IIS and Exchange /Imail.
- Documented project plans, network diagrams and other client requested documentation.
- Numerous Windows Server 2003 Server builds configuring each for specific needs of dissimilar clients.
Wilson Farms (Contract), Buffalo, New York 3/2005 – 7/2005
Lead Technology Consultant/Project Manager
Working as the Project Lead with a team of 10 professionals I successfully united all resources for a zero fault go-live date. Performed extensive research, and planning to successfully align technology to “hand off” all business functions from Tops headquarters to the new Wilson Farms headquarters. Developed business relationships with several technology vendors ensuring the right services and hardware were implemented.
- 100% customer satisfaction to date going beyond expectations through forward thinking.
- Developed, managed and drove the project completing it within budget and on schedule.
- Designed & implemented Microsoft 2003 AD network from planning through deployment & support.
- Implemented network infrastructure including Cisco router, 3 banded T1’s with backup T1, & VoIP QoS.
- Aligned all resources successfully to transfer mission critical database from Oracle to SQL.
- Configured VPN for the integration of a 200+ site secure WAN to the central office
- Identified and improved data flow between sites resulting in improved efficiencies up to 50%.
TVGA Consultants (Engineering, Surveying P.C.), Elma, New York 2000 – 2005
IT Manager / Director
Served as Information Technology Manager for over 190 desktops and 10 servers achieving 99% uptime. Planned, coordinated, directed and designed all IT related tasks, projects, and daily IT activities. Installed, monitored, maintained, supported, and optimized all network hardware, software, and communication for HQ and branch locations. Maintained a technology budget, ensuring spending supported the business goals of the company.
- Technology member of the Strategic Planning Board helping to shape the direction of the company.
- Identified/implemented targeted technology which saved $200,000/year in costs and increased productivity.
- Identified/recommended/purchased software licenses saving $5,000/year. Negotiated a Microsoft 2003 Software Assurance upgrade saving $42,000 through effective vendor negotiations.
- Designed corporate security policies, procedures and hardware saving $100,000/year and reducing liability risk.
- Redesigned infrastructure with gigabit backbone, switches, Cisco Router, NAS, Firewalls & VPN connections.
- Configured secured Terminal Services and Citrix allowing remote access for entire company.
- Migrated from Windows NT 4.0 to a Windows 2000/2003 Active Directory network.
- Increased branch office productivity 200% through proper technology integration.
- Researched and implemented an ERP/CRM package. Oversaw installation, reporting, and user training.
Education
Bachelor’s of Science
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